Please contact us through our website’s enquiry form or give us a call to discuss your requirements and secure your booking.

 

Deposit: A £30 deposit is required for all bookings to secure your reservation.

Balloon Bookings: Full payment is required 7 days prior to the event.

Soft Play Bookings: Payment is required 3 hours before the event's setup time.

We require a minimum of 1 hour for setup for each service booked. For a smoother experience, we recommend allowing more setup time if possible. 

Please refer to our cancellation policy for details. Generally, we require notice of 14 days for cancellations or rescheduling, and a cancellation fee may apply. Please contact us as soon as possible to discuss your options.

Changes to your booking can be made, subject to availability. Please contact us as soon as possible to discuss any changes you wish to make. Please note changes to colour schemes cannot be made any later than 7 days prior. 

Yes, we offer mockups of designs during the planning stage if required. This helps ensure everything meets your expectations before the event.

We offer free delivery within a 50-mile radius. For deliveries beyond this radius, a delivery charge may be added to the overall price.

For setup, we need a clear and accessible area. Please ensure that the space is free from obstacles and that we have access to power if required. If there are any specific requirements or restrictions at your venue, let us know in advance.

If your event is outdoors and weather conditions are unfavorable, please contact us immediately. We can discuss alternative arrangements or reschedule if necessary, depending on availability.

You can provide event details through our enquiry form or by email.. We’ll confirm all the details with you and ensure everything is set for your event.

Yes, our services are suitable for a wide range of events, including birthdays, corporate events, and weddings. If you have a specific type of event or special requirements, please let us know so we can tailor our services to fit your needs.

We may offer discounts for large events or multiple bookings. Please contact us to discuss your event size and requirements, and we can provide information on any available discounts.

If you encounter any issues on the day of the event, please contact our team immediately. We’ll do our best to resolve any problems promptly and ensure your event goes smoothly.

To receive a quote, please provide us with details about your event, including the type of service you need, the date, and any specific requirements. You can use our online form or contact us directly for a personalized quote.

We offer a range of additional services and equipment. Please check our services page or contact us for more information on what’s available and how it can be tailored to your event.